Privacy Policy

1. Introduction

halcyrenmy ("we", "our", or "us") is committed to protecting the privacy of individuals who interact with our services. This Privacy Policy explains how we collect, use, store, and protect your personal data. It applies to all information gathered through our website, contact forms, and direct communications.

If you have any questions about this policy, you may reach us at privacy@halcyrenmy.

2. Information We Collect

We may collect the following categories of personal data:

Information you provide directly: When you fill out a contact form, send us an email, or engage our services, we may collect your name, email address, phone number, business name, job title, and the content of your message or enquiry.

Information collected automatically: When you visit our website, we may collect technical data such as your IP address, browser type, operating system, referring URL, pages viewed, and the time and date of your visit. This data is collected through cookies and similar technologies.

Information from third parties: On occasion, we may receive information about you from referral partners or professional networks, but only where you have consented to such sharing or where it is otherwise permitted by law.

3. Legal Basis for Processing

We process your personal data on the following legal grounds: your consent (where you have provided it, for example by submitting a contact form); the performance of a contract or steps taken at your request prior to entering a contract; our legitimate interests in operating and improving our services, provided these interests do not override your rights; and compliance with legal obligations under Hong Kong law.

4. How We Use Your Information

We use the personal data we collect to respond to your enquiries and communicate with you about our services; to deliver consulting engagements and related deliverables; to administer our business relationships; to improve our website, content, and service offerings; to comply with applicable laws and regulations; and to send relevant updates or information about our services, but only where you have opted in or where we have a legitimate interest in doing so.

5. Sharing Your Information

We do not sell, rent, or trade your personal data. We may share your information with trusted service providers who assist us with website hosting, email delivery, or analytics — always under appropriate confidentiality agreements. We may also disclose your data where required by law, regulation, or legal process, or where necessary to protect our rights or the safety of others.

6. Data Security

We implement reasonable technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These measures include encrypted communications, access controls, and regular reviews of our data handling practices. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law. Contact form submissions are retained for up to 24 months. Client engagement records are retained for up to 7 years in accordance with Hong Kong's regulatory requirements. You may request earlier deletion at any time, subject to legal obligations.

8. Cookies

Our website uses cookies to enhance your browsing experience, analyse site traffic, and understand usage patterns. For detailed information about the types of cookies we use and how to manage your preferences, please refer to our Cookie Policy.

9. Your Rights

Under the Personal Data (Privacy) Ordinance (Cap. 486) of Hong Kong, you have the right to request access to the personal data we hold about you; to request the correction of inaccurate or incomplete data; to request the deletion of your data where there is no compelling reason for continued processing; to object to the processing of your data in certain circumstances; and to withdraw consent where processing is based on consent. To exercise any of these rights, please contact us at privacy@halcyrenmy. We will respond within a reasonable time and in accordance with applicable laws.

10. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices or content of those sites. We encourage you to read the privacy policies of any third-party website you visit.

11. Children's Privacy

Our services are not directed at individuals under the age of 18. We do not knowingly collect personal data from minors. If we become aware that we have inadvertently collected data from a child, we will take steps to delete it promptly.

12. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. Updates will be posted on this page with a revised "Last Updated" date. We encourage you to review this page periodically.

13. Contact Information

Data Controller: halcyrenmy

Address: 9/F, Edinburgh Tower, The Landmark, 15 Queen's Road Central, Hong Kong

Email: privacy@halcyrenmy

For complaints regarding the handling of your personal data, you may also contact the Office of the Privacy Commissioner for Personal Data, Hong Kong.