Three Focused Advisory Services
Each one designed to address a specific challenge that Hong Kong businesses face regularly.
Back to HomeOur Method
How We Approach Every Engagement
We begin by listening carefully. Before we propose anything, we take time to understand your organisation's context, constraints, and ambitions. From there, we scope the engagement tightly — every activity has a purpose, every deliverable is designed to be used. Our consultants manage the process end-to-end, from initial research through to a follow-up review after delivery.
HK$5,500 per engagement
Cross-Border Operations Advisory
Specialised guidance for companies managing operations that span Hong Kong and mainland China, or extending into Southeast Asian markets. The advisory covers regulatory differences, tax structuring considerations, logistics coordination, and workforce management across jurisdictions. Rather than abstract frameworks, the engagement produces practical operating guidelines tailored to your specific cross-border activities.
Multi-jurisdiction regulatory review
Tax structuring considerations
Logistics and workforce coordination
Written advisory document
Post-delivery follow-up review
Process: 1. Scoping call → 2. Desktop research → 3. Consultation sessions → 4. Draft review → 5. Final advisory delivery
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HK$3,000 per engagement
Customer Experience Mapping
An engagement that traces the full arc of your customer journey — from initial awareness through purchase and ongoing relationship — to identify friction points, unmet expectations, and opportunities to strengthen loyalty. The mapping process combines quantitative data analysis with qualitative input from customer interviews and frontline staff. The deliverable is a visual journey map with annotated recommendations at each stage.
Full journey analysis from awareness to retention
Customer and frontline staff interviews
Quantitative data integration
Visual journey map with annotations
Stage-by-stage recommendations
Process: 1. Data gathering → 2. Stakeholder interviews → 3. Journey synthesis → 4. Map creation → 5. Presentation and handover
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HK$1,400 per engagement
Meeting Facilitation Package
Professional facilitation for high-stakes internal meetings — board retreats, annual planning sessions, or cross-departmental alignment gatherings. The facilitator manages agenda design, discussion flow, time allocation, and documentation of outcomes. Pre-meeting preparation includes stakeholder interviews to understand goals and potential tensions. The value lies in having a neutral third party manage the process so all participants can focus entirely on substance.
Pre-meeting stakeholder interviews
Agenda design and discussion flow
Neutral, professional facilitation
Structured outcome summary
Action items and follow-up documentation
Process: 1. Stakeholder interviews → 2. Agenda design → 3. Meeting day facilitation → 4. Summary and action items → 5. Follow-up delivery
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Finding the Right Fit
Not sure which service suits your situation? This comparison may help.
| Feature | Cross-Border Advisory | CX Mapping | Meeting Facilitation |
|---|---|---|---|
| Typical Duration | 3–6 weeks | 2–3 weeks | 1 day + prep |
| Written Deliverable | |||
| Stakeholder Interviews | |||
| Visual Mapping | |||
| On-site Facilitation | |||
| Regulatory Analysis | |||
| Price | HK$5,500 | HK$3,000 | HK$1,400 |
Best for:
Companies expanding across borders or restructuring regional operations
Best for:
Businesses wanting to understand and improve how customers experience their brand
Best for:
Leadership teams preparing for critical planning sessions or alignment discussions
Our Standards
What Underpins Every Engagement
Data Privacy
All client data is protected under strict confidentiality protocols, with NDA arrangements as standard for every engagement.
Quality Assurance
Every deliverable undergoes internal review before presentation, ensuring accuracy and practical relevance for your context.
Client Support
We remain accessible throughout the engagement and for 30 days after delivery for questions or clarifications.
Regulatory Compliance
Our recommendations are informed by the relevant legal and regulatory frameworks in Hong Kong and the jurisdictions we advise on.
Iterative Process
We share progress along the way, incorporating your feedback at each milestone rather than presenting a final surprise.
Professional Standards
Our team adheres to the standards set by the HKMA and the International Association of Facilitators.
Pricing
Clear, Upfront Fees
Cross-Border Advisory
per engagement
- Full regulatory review
- Tax structuring guidance
- Written advisory document
- Consultation sessions
- 30-day follow-up
CX Mapping
per engagement
- Full journey analysis
- Customer interviews
- Visual journey map
- Annotated recommendations
- 30-day follow-up
Meeting Facilitation
per engagement
- Stakeholder interviews
- Agenda design
- Full-day facilitation
- Summary and action items
- 30-day follow-up
Not Sure Which Service Fits?
Reach out and tell us what you are working on. We will let you know which engagement makes the most sense — or whether a combination would serve you better.
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